Last updated: March 28, 2025
Introduction
Palsome is unwavering in its commitment to ensuring the safety and well-being of children on our platform. We strictly prohibit any form of child sexual abuse and exploitation (CSAE) and actively implement measures to detect, prevent, and report such activities in compliance with global laws and best practices.
Zero-Tolerance Policy
Palsome enforces a zero-tolerance policy against CSAE. Any individual or entity found engaging in or facilitating such activities will face immediate account suspension and will be reported to the relevant authorities.
Prohibited Content and Activities
- Any content that depicts or promotes child sexual abuse, exploitation, or harm.
- Any attempt to contact, groom, or solicit minors for inappropriate purposes.
- Any sharing or distribution of child sexual abuse material (CSAM).
- Any use of our platform to facilitate or coordinate CSAE-related activities.
Proactive Detection and Prevention Measures
To safeguard our users, Palsome employs advanced technologies and human moderation to:
- Detect and remove CSAE-related content.
- Monitor for suspicious activities and behaviors.
- Implement AI-powered detection tools to flag harmful content.
Reporting and Compliance
We encourage users to report any CSAE-related concerns immediately via our in-app reporting feature or by contacting our Trust and Safety team at support@palsome.com. All reports are reviewed promptly, and we cooperate with law enforcement agencies to ensure swift action.
Compliance with Legal and Regulatory Frameworks
Palsome complies with international CSAE-related regulations, including:
- The U.S. PROTECT Act
- The UN Convention on the Rights of the Child
- Local child protection laws and policies in our operating regions
- Requirements set forth by the Technology Coalition and industry best practices
User Education and Awareness
We actively educate our community about online safety, responsible digital behavior, and CSAE prevention through awareness campaigns and safety guides.
Partnerships and Industry Collaboration
Palsome collaborates with child protection organizations, technology coalitions, and law enforcement agencies to strengthen global efforts against CSAE.
Contact Us
For concerns related to CSAE on Palsome, please reach out to our Trust and Safety team at support@palsome.com.